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Support Insoles or Inlays: Types, Forms, and Theories – Which arch supports are good for me?

Support insoles or inlays come in many types, shapes, and are based on various theories. Although they may seem broadly similar, there are significant differences between the various kinds of support insoles. Below, we explain the differences and which insoles are best for your feet:

Types of Support Insoles

Support insoles can be categorized into two main types:

  • Prefabricated
  • Custom-made

Prefabricated support insoles are support insoles that are mass-produced. These can be purchased at sporting goods stores, shoemakers, or online, including from our webshop. Like custom-made insoles, prefabricated insoles can generally be divided into three perspectives or approaches:

  • Podological
  • Podotherapeutic
  • Orthopedic

The education and perspective of the person taking the measurements influence the type of support insoles they create:

Flatfoot Insoles Probrace.com
GoMedical Flatfoot Insoles

Podological:

Podological insoles are fitted by a podologist. The title “podologist” is unprotected, meaning anyone can use it. A podologist often takes a course, but some may claim the title without much knowledge. There is a distinction between a “regular” podologist and a registered podologist, some of whom complete a module at the college level. However, these modules have no admission requirements, are not accredited, and do not result in an official degree.[1]

Podotherapeutic:

Podotherapeutic insoles are exclusively fitted by a podotherapist, a licensed paramedic under the Ministry of Health, Welfare, and Sport. The title “podotherapist” is protected by law and can only be used by those who have completed a government-accredited four-year college program. Podotherapists can independently diagnose conditions, often with tools like ultrasound, and treat a wider range of issues than podologists.[2]

Orthopedic:

Orthopedic insoles are fitted by an orthopedic (shoe) technologist, often in collaboration with or upon referral by a medical specialist such as a rheumatologist, orthopedist, or rehabilitation doctor. Like podotherapists, orthopedic (shoe) technologists complete a four-year college program.[3]

Dynamic Pressure Measurement
Dynamic Pressure Measurement

What Are the Differences?

Beyond educational levels, there are other reasons to explain the differences between podological, podotherapeutic, and orthopedic insoles:

  1. Many podologists have a background as pedicurists. As a result, podological insoles are often designed to relieve pressure points and calluses but are less suited to correcting structural abnormalities such as flat feet.

Conditions suitable for podological insoles:

  • Localized pressure points
  • Calluses or corns
  1. Podotherapists primarily work in primary care, meaning care accessible without a referral, such as from a general practitioner or physiotherapist. They collaborate extensively with these professionals to correct foot misalignments. Podotherapeutic insoles generally provide more support than podological insoles, often incorporating “standard” digital elements to closely approximate foot shapes.

Conditions suitable for podotherapeutic insoles:

  1. Orthopedic insoles are primarily provided in secondary care, often for patients referred to clinics or hospitals after unsuccessful treatment in primary care. Advanced diagnostic techniques allow medical specialists to provide a precise diagnosis. Orthopedic insoles generally offer more support and correction than podological insoles and often include custom-made corrections and elements.

Conditions suitable for orthopedic insoles:

Flatfoot - Normal Foot - High Arch
Flatfoot – Normal Foot – High Arch

The above does not only apply to custom-made insoles, but prefabricated insoles can also be inspired by podological, podotherapeutic, or orthopedic insoles. For example, consider the GoMedical flatfoot insoles, which closely resemble podotherapeutic insoles. Even more unique are the Kingmed Full Contact insoles, which feature excellent forefoot support and arch support. These are among the few prefabricated insoles designed according to orthopedic principles.

Flatfoot - Normal foot - High arch

Flatfoot – Normal foot – High arch

In short, podology and podological insoles are not protected terms. Any insole can easily be labeled as a podological insole. Podological insoles are often used to relieve pressure points or corns.

The majority of insoles in the Netherlands are made by podotherapists. Podotherapists have completed a 4-year bachelor’s degree, work primarily with general practitioners and physiotherapists, and can independently diagnose foot problems. If podotherapeutic insoles fail to provide relief, you may be considered “finished with podotherapeutic treatment.” In such cases, you are often referred to a medical specialist in a hospital or clinic.

In a hospital or clinic, it is likely that for certain foot-related problems, you will be fitted with different insoles—this time orthopedic insoles made by an orthopedic (shoe) technologist. These insoles provide more support than podotherapeutic or podological insoles and are suitable for addressing significant foot deformities.

[1] Difference Between Podologist and Podotherapist

[2] Difference Between Podologist and Podotherapist

[3] Orthopedic Shoe Technology

[4] Primary Healthcare

[5] Primary and Secondary Care

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Frequently Asked Questions

How can I return my order? +

You can register a return shipment within 14 days after receiving your order through our return portal. You will be given two options:

  1. You can exchange your product(s) for another product or a different size.
  2. You can return your product(s) and receive a refund.
    You will need your order number and the postcode used when placing the order.
    Please always follow our return guidelines and return conditions when sending items back.

How should I package my product to return it? +

Use sturdy packaging, preferably the original shipping box in which you received your order. This minimizes the risk of damage and allows us to make someone else happy with the product. After it has been returned, the item must still be suitable to be offered as a new product.

Never use the product’s own packaging as the shipping box! If the product packaging becomes damaged, replacement costs may be charged.

What are the return conditions for returning a product? +

Return Conditions

  1. If reasonably possible, the product must be returned in its original condition and undamaged, in the most original and undamaged product packaging.
  2. It must be reasonably possible to resell your returned item without any additional handling.
  3. The product packaging may never be used as the shipping box. There must always be an extra outer shipping box around the product to prevent damage to the product and/or its packaging. You can use the shipping box we originally used to send the product to you.

How can I exchange my product for another product or size? +

Would you like to exchange the product for another size or a different product?
You can easily use our exchange service. Please follow the steps below:

  1. Go to our returns portal and indicate which product you would like to exchange.
  2. Next, select the size or the alternative product you would like to receive in exchange for your current product. For this step you will need your order number (including the letters ORD..) and your postal code. You can find these details on the packing slip.
  3. After you have indicated which product you would like to exchange and what you would like to receive in return, you can choose a return label from a carrier at a reduced rate.

Once you have purchased the return label, you will receive it by e-mail.

  • If you selected a printable return label, please print the label and attach it to the outside of the shipping box.
  • If you selected a non-printable return label, you do not need to print anything. Simply take your parcel to a parcel shop and have the QR code or barcode from the document in the e-mail scanned. The employee at the parcel shop will print the label for you and attach it to the box.

Important: always keep the drop-off receipt until your return has been fully processed. This serves as proof that you handed over the parcel.

Once we have received your return, we will process it as soon as possible (within a maximum of 5 working days). After processing your return, you will receive a new order confirmation containing the product you exchanged your original item for.

For the first exchange, no additional shipping costs will be charged. This order confirmation also confirms that your return has been successfully processed.

As soon as you receive this confirmation and the product is in stock (if a product is not in stock, it will be indicated with the word “backorder” on the product page), your order will be collected by the carrier the same day at 17:00 (5 PM).

Price difference when exchanging

If you exchange your product for a more expensive item, you will receive a separate e-mail containing a payment link for the price difference.

If the product you exchange for is cheaper, you will receive a separate e-mail confirming that the price difference will be refunded to you.